This page is now out-of-date. Please see latest consumer advice at Adviceguide.org.uk
How We Can Help
The easiest way to get consumer advice from Citizens Advice is to contact our National Consumer Advice helpline here.
If at this stage you need general online information then you might find our online information useful here at www.adviceguide.org.uk/england/consumer_e.htm
If you feel that you would prefer fact face advice from one of our team you can visit one of our bureau, find your local bureau here. You will usually need to have a short interview with one of our assessors who will discuss with you the best way to help with your enquiry. At this stage it is important that you have letters and forms that you want to discuss and also details of your household income.