History and Context
The City of Salford lies west of the River Irwell, which separates us from the City of Manchester. Salford is at the heart of the country’s second largest conurbation, Greater Manchester. There are over 230,000 people living in Salford, with about three million living in the conurbation as a whole. The Victorian city of Salford was expanded in the local government re-organisation in the early 1970’s to include the previously self governing towns of Eccles, Irlam, Swinton and Worsley. The old city itself saw considerable de-population after the Second World War. The effect of these re-organisations was to create a new authority, which consists of a number of distinct townships, all continuing to uphold a strong sense of identity.
The Citizens Advice movement was initially an emergency response to the Second World War. Within days of the declaration of war being made, bureaux were established in Eccles, Salford, Swinton, and Worsley (now Walkden Bureau). In the seventies we were able to permanently extend our service to Irlam and Cadishead. In the 1980’s we established a bureau dedicated to meeting the needs of our large hospital community, what is now Salford Royal Bureau.
At the heart of our services are our citizens – the people we serve, and our volunteers – who are our citizen advisers, and who make us a very special organisation.
Our aims and principles
Citizens Advice Salford aims:
- To fight poverty in Salford
- To provide the advice the people of Salford need for the problems they face.
- To improve the policies and practices that affect their lives.
We provide free, independent, confidential and impartial advice to everyone that approaches us on their rights and responsibilities. We value diversity, we promote equality and challenge discrimination.
Citizens Advice Salford delivers advice from six bureaux across the City, we can help people through face to face advice, by telephone and email or by the provision of up to date information. We employ almost 50 paid staff and 90 volunteers. In addition to providing general and specialist services to Salford residents we now also provide a range of services for Greater Manchester – a community care advice service, a money advice service for people with disabilities, a regional LGBT service, and an outreach service for the Orthodox Jewish community. We also work with partners across Salford and Greater Manchester.
Citizens Advice Salford is also a registered charity, as well as being a member the Citizens Advice service. Please contact me if you would like to find out more about our service, if you would like to volunteer please follow the link to further information.
Tel: 0161 212 4406