Consumer rights videos in British Sign Language:
Citizens Advice provides the national consumer advice service, you can call us on 0808 223 1133. Before calling it might help you to check out our online advice which you can find at https://www.citizensadvice.org.uk/consumer/
There is now an extra resource for consumer advice and product safety in British Sign Language, made available by colleagues at The Bolton Deaf Society and the Office of Product Safety and Standards.
BSL safety guides
BSL video on checking before you buy.
BSL video on registering your products.
BSL video on keeping up to day with product safety alerts.
Local Support
Langworthy Cornerstone
There is also help for d/Deaf people available in Salford from our colleagues at Salford d/Deaf Community.
They have a drop-in support session twice a week on Tuesdays and Thursday, 9.30 am. to 4.30pm at Langworthy Cornerstone, 451 Liverpool Street, M6 5QQ.
You can also contact them by text, or British Sign Language using WhatsApp or Google Meets on 07799 118 968.
Swinton Gateway
Available Tuesdays and Fridays between 9.30am and 12.30pm.
You can get help understanding and dealing with housing, debt, benefits, jobs, letters, booking interpreters for appointments etc.
To book an appointment, text 07712 402 994.
Skype and Facetime: sensory.services@srft.nhs.uk
Citizens Advice
Don’t forget you can also use the Greater Manchester Citizens Advice out of hours service to leave a WhatsApp message to get advice from your local Greater Manchester Citizens Advice.
Leave a message here 6pm to 9pm, seven days a week.
Tom Togher
August 2023.