Salford Citizens Advice Bureaux

Health & Wellbeing Information worker

£ 16,604 plus 6% pension supplement (after 6 months service)

The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers. With a network of over 300-bureaux, we support nearly 2.1 million people and help solve over 6m every-day problems for our customers each year.

Right now we are looking to recruit someone with good general administration experience to help us collect, manage and organise the information needed to support our health and wellbeing service and other health projects. This will involve maintaining databases and providing the public with useful, up-to-date information about resources available in order to help them improve and maintain their health and well being. Often the first point of contact to the general public, you will also manage appointments and referrals and be responsible for keeping accurate records as well as gathering information on the clients experiences.

In addition to good general administration skills you will need experience of using database systems and record keeping, ideally combined with some knowledge of health and care resources in Salford. You will also need to be comfortable working with a wide range of people, and be prepared to go the extra mile for those most in need of our assistance. An awareness of advice giving and the role that good information plays in the provision of advice would be a definite advantage. Travel across Salford and some flexibility around your hours will also be required.

To apply, please email Sue Barry

Closing date:  6 November 2014

Interview date: w/c 17 November 2014