Thanks for contacting us. Please note that we need to record information about your client to help with their enquiry. This is the information detailed on our enquiry form as "Client Personal Details". We have a legitimate interest do this and will only access it when we have a good reason, only share what is necessary and relevant and don’t sell it to commercial organisations.
We need your client's explicit consent to use some information, including their ethnicity, religion, health conditions, sexual orientation, trade union membership and political opinion.
If they have given you consent to share this, we’ll use this information, which is known as ‘special category personal data’ to:
Please note that we can only deal with enquiries from residents of Salford or those with a Salford GP so please ensure you give us your client's full address details or details of your GP. If neither of these apply to you then we won’t be able to respond. If this is the case then please visit the Citizens Advice site for details of your local service.
Please let us know if you’d like more information about how we’ll use your client’s data.
If you provide any special category personal data about your client we need to know that they have consented to you sharing it with us. This includes their ethnicity, religion, health conditions, sexual orientation, trade union membership and political opinion.
If your client has agreed we’ll use this information, which is known as ‘special category personal data’ to:
We’ll make sure all their information is kept safe in our secure case management system.
By ticking the boxes below you consent to Citizens Advice recording the special category personal data you choose to provide Citizens Advice about your client.
If ‘yes’ please state clients preferred method of communication, or if there’s advocate in place is there a preferred contact time and name of contact that client has consented to us contacting?
If yes please provide the following details:
If you would like to share any documents please do so: here (opens in new window).
Please ensure that you have read the information above on Special Category Data before uploading any documents on behalf of your client.