“At the heart of our services are our citizens – the people we serve, and our volunteers – who are our citizen advisers, and who make us a very special organisation.”
– Tom Togher, Chief Officer, Citizens Advice Salford
We provide free, confidential and impartial advice, and campaign on big issues affecting people’s lives. Our goal is to help everyone find a way forward, whatever problems they face.
People come to us with all sorts of issues. They may have money, benefit, housing or employment problems. You may be facing a crisis, or just considering their options.
Every year up to 70 volunteers support the delivery of our work alongside a team of paid staff. Our volunteers come from all sorts of backgrounds and help with everything we do, IT, administration, fundraising, trusteeship – and of course giving advice.
Without the passion and generosity of our volunteers, we wouldn’t be here today.
We know that our volunteers benefit from the experience too – for example all our retired volunteers tell us that volunteering keeps them mentally active and nine in ten unemployed volunteers believe it helps them to move into employment of education. All our volunteers tell us how much they enjoy helping people!
“Citizens Advice Salford helps me to develop as a person”
“Today I made a difference by assisting and advising vulnerable local citizens to solve their problems.”
“I want to give back to my community”
“I like meeting new people from different countries and learning new things”
Citizens Advice has a diverse and inclusive workforce and actively welcomes disabled volunteers and volunteers with physical and mental health conditions.
Volunteer, employee or supporter, we all believe in the same thing; a society where everyone gets the advice they need, and every voice is heard.
See our role information and application form below. If you are not sure and want to talk to us about volunteering contact us by email and we will get back in touch!