Receptionists

Are you:*
- Under 16
- 16 or over
As you are under 16 please download the hard copy of our form as we require a signature from your parent or guardian.

Download Volunteer Form
Name*
First Last
House Number Street*
Town / City*
Postcode*
Phone
Email*
Preferred method of contact:*
- Email
- Phone
- Post

Volunteer role, skills and experience
1. Are you interested in any particular type of volunteer role(s)?
For example, Adviser, Receptionist, Trustee, Administrator, Research and Campaigns. [Please note that applicants must be 16 or over to undertake the Adviser role].
2. Describe any skills you have that would be useful for the role you’re interested in:
For example, talking to people face to face or on the phone, IT skills, helping people learn, speaking / writing in a language other than English, British Sign Language, good verbal / written communication skills, problem solving, co-ordinating teams, social media skills, etc.
3. Is there anything you have done over the past few years that you would like to tell us about?
For example, employment, work experience, volunteering, community activity (involvement in tenants’ associations, school activities, support groups), caring for children, other relatives or friends, classes, training courses etc.
4. Why do you want to volunteer for Citizens Advice? What do you hope to get from the experience?
5. What do you think are some of the main problems facing your community?

References
Please give the names and addresses of two people, who know you in a work related, academic or professional capacity. For example, an employer, teacher or tutor, colleagues or ex-colleagues, or someone who knows you well (other than your family).
Referee 1
Name*
First Last
Email*
Phone
In what capacity do they know you?*
Referee 2
Name*
First Last
Email*
Phone
In what capacity do they know you?*

Our policy on convictions

We only carry out Disclosure & Barring Service (DBS) checks for roles working directly with clients in services targeted at vulnerable adults or children. Our policy is in place to make sure ex-offenders are treated fairly. We consider each offence individually, looking at issues like risk to the client, how long ago it took place, the circumstances and whether they are relevant to the volunteer role. Anyone with a conviction for a sexual offence against a child or vulnerable adult is considered unsuitable to volunteer.

Citizens Advice Salford will ask about unspent convictions after a conditional volunteer role or employment offer. Having a criminal record is not in itself a barrier, and we will only take relevant convictions or sexual offences into account. If you are concerned about this and would like to discuss your individual circumstances further, please contact us by email: sm@district.cabnet.org.uk
Entitlement to work or volunteer
If you are from outside the EU / EEA, it’s important you check you are permitted to volunteer or carry out ‘unpaid work’ in addition to your main reason for entering the country, to avoid jeopardising your visa status. If you cannot find the answer clearly on your immigration documentation, contact the UK Border Agency (www.gov.uk/contact-ukvi-inside-outside-uk)
Declaration
I confirm that all the information I have provided above is accurate to the best of my knowledge.*
Please type your name.
Date*
MM slash DD slash YYYY
Yes, I consent to you holding information on my (please tick all of those you agree to)
If you have given us any information about your health, disability or access requirements, under data protection law we need your explicit consent to hold or use that information.

We will only use it in order to allow us to make reasonable adjustments and/or to keep you safe, and it will be held securely.
- Ethnicity
- Health condition
- Religion
- Sexual orientation

Volunteer diversity monitoring information

Background

Citizens Advice values diversity, promotes equality, and challenges discrimination. We welcome and encourage volunteer applications from people of all backgrounds, age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation. Monitoring recruitment and selection procedures is one way that helps us to ensure that there is no discrimination in the recruitment process. To do this we need to know about the diversity profile of people who apply for volunteer roles at Citizens Advice Salford. General Data Protection Regulations Under data protection law we are allowed to ask for this information as it's sole purpose is to allow us to monitor the diversity of our applicants. The information you give us will be kept securely, is confidential and will be used for monitoring our equality policies only. It will not be seen by anyone responsible for making recruitment decisions. If you would prefer not to answer any of the questions we ask, please leave them blank.
Age
Which age bracket do you fit into?
Gender
What best describes your gender? Please select the relevant option or provide preferred term.
Preferred term.
Gender Identity
Is your gender identity the same as the gender you were assigned at birth?
Sexual Orientation
What is your sexual orientation? Put a cross in the relevant box or write in a preferred term.
Preferred term.
Ethnic origin
How would you describe yourself? Choose one section (A to E) and select the relevant option.
A. White
Any other White background.
B. Mixed/multiple ethnic groups
Any other Mixed/multiple ethnic background.
C. Asian/Asian British
Any other Asian Background.
D. Black/African/ Caribbean / Black British
Other Black/African/Caribbean background.
E. Other ethnic group
Any other ethnic group.
Disability
Do you consider yourself to be a disabled person or do you have a long-term physical or mental health condition?
NB. The information on this form is for monitoring purposes only. We follow the social model of disability which believes that it is the barriers created by society which disable people. If you require any additional support or equipment in relation to the recruitment process or that would enable you to carry out the volunteer role, please tell us on the application form or during the interview.
Religion or belief
Which group below do you most identify with?
Any other religion or belief.
Volunteering Opportunity
How did you hear about this volunteering opportunity?
Consent
Consent*
- I have read and agree to the privacy policy and consent for my details to be stored (off site) and to be contacted by Citizens Advice Salford

The role

Skills Needed

What support and training do I get?

Application Form

Step 1 of 6

As you are under 16 please download the hard copy of our form as we require a signature from your parent or guardian.

Download Volunteer Form

Volunteer role, skills and experience

Availability

References

Referee 1

Referee 2

Our policy on convictions

Entitlement to work or volunteer

Declaration

Volunteer diversity monitoring information

Background

Age

Gender

Gender Identity

Sexual Orientation

Ethnic origin

Disability

Religion or belief

Volunteering Opportunity

Consent