All Citizens Advice Bureaux are independent charities, governed by their own
board of trustees, who are ultimately responsible for the quality and range of the service. Day-to-day control is delegated to the bureau manager, but trustees:
Citizens Advice membership standards
organisations in the community, including funding bodies
Bureaux trustee boards need people from all sections of the community with
a wide range of different skills, experience and perspectives. Trustee boards tend to meet in the evenings, making this a flexible role, which trustees often
fit around a full-time job.
A full induction into the trustee board’s role and responsibilities will be provided.
New trustees need to understand their role and responsibilities to be effective. Three e-learning modules are provided which allow new trustees to explore and then test their understanding of the legal, financial and strategic responsibilities of their role: