Job Vacancy: Telephone Adviser

Telephone Adviser

Salary: £21,589 to £23,836 depending on experience
Hours: 36.25 per week
Holidays: 28 days plus bank holidays

Employer Assistance Programme with 24/7 telephone support service

The Role

We have an exciting opportunity for someone with 1 years full time recent Citizens Advice experience or other AQS Advice Agency in providing self supervising advice across the range of our enquiry areas. If you have experience in delivering generalist advice in welfare benefits, housing, employment and assessing debt enquiries we would love to hear from you. The successful applicant will provide telephone advice from 9-5 to clients calling Greater Manchester Advice Line.

In summary you will be helping to deliver a professional, impartial, pragmatic and outcome focussed telephone advice service. it’s an interesting, varied and worthwhile role that will see you make a tangible difference.

Recruitment Timeline

Closing date:        1 November  2019 (9am)

Interview date:   Week commencing 4 November 2019

Please apply via our website

Citizens Advice Salford recognises the positive value of diversity, promotes equality and challenges discrimination. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds. We particularly welcome applications from disabled, Black, Asian or Minority Ethnic people, as they are currently under represented in our workforce.



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