Job Vacancy: Welfare Benefits Adviser

Job Title:               Welfare Benefits Adviser
Hours:                   36.25 hours per week
Location:              Office based with some home working
Salary:                   £24,012 to £25, 487  subject to experience 
Pension:         6 % employer contribution
Employer Assistance Programme
Annual Leave     28 days


Context of role:

We have an exciting  opportunity for the right candidate to join us. As we head into 2021 we are expanding our welfare benefits service and are looking for a team player with a passion for welfare benefits advice and an interest in developing our responses to what is expected to to be a challenging year for benefit claimants. If you are an experienced adviser with a demonstrable knowledge of benefits advice then we’d love to hear from you.

Reporting to the Operational Senior Manager you will join a team of  specialist advisers and will carry a caseload of complex though not specialist benefit enquiries but will also work with colleagues on policy and training initiatives and work collaboratively with community partners.

This post will suit someone with wide ranging benefits knowledge looking to take the next step in their advice development. Whilst the post holder will not be expected to undertake specialist level work or have this experience there will be opportunities for development in this area.

We pride ourself on providing a supportive working environment that encourages self development,  innovation and new ideas and look forward to your application.

Closing date: 21 January 2021 at 9am


Citizens Advice Salford recognises the positive value of diversity, promotes equality and challenges discrimination. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds. We particularly welcome applications from disabled, Black, Asian or Minority Ethnic people, as they are currently under represented in our workforce.



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